Ordering
Once you have submitted your Art and Design Proof Approval Form and your Order Form (style, color, quantities, and decoration options) we will email you a quote to you that details the uniform and apparel personalization. Please be careful when examining your order to ensure that all of the information is accurate (correct spelling, capitalization, punctuation, color, layout fonts, logos and other relevant information) before submitting it to us. In order to for us to start production we will need final confirmation from you via email/phone.

Payment for your custom order must be received in full before will take place.

Please note any change to the order will cause a delay in production time so please make sure everything is correct once submitted thank you!

Please note that we have extremely busy work periods when a majority of our orders come in. April-May and September-October are our busiest times of the year so please take this into consideration.

If you do not confirm your order or do not provide us with the necessary decoration specifics (number, player name etc.) your order will be placed on hold until we can verify this information. This is likely to cause a delay in your order. If you are not sure about sizing, coloring, fabric etc., please order appropriate samples or look online at our size charts, color charts and fabric charts. All samples customers must pay for and also shipping is at the customer's expense.

Once items have been stitched with custom logos and patches, they CAN NOT be returned or exchanged unless there are defects in workmanship. For items that are not numbered, if specific numbers are not selected we will choose the appropriate number style and assign numbers starting with # 1 and ending with the number of items ordered. Jamcomb Sports Co., Ltd. reserves the right to alter the size and/or layout of lettering, logo, or design so that it will look sharp on the uniform ordered.

 Payments Accepted

The following payments are gladly accepted:

Credit Cards : Visa, MasterCard, AMEX, PayPal, & Google Check-Out
Checks and Telegraphic Transfers: We only take checks from schools and business's and Telegraphic Transfers from all customers .  

 If paying by credit card we require the billing address. Failure to provide us with your address will result in possible delays in your order. We also require a telephone number and email address in order to contact you if there is a question or problem with your order. We will not sell or send spam to your email address. Your email address will be only used for contacting you if we have questions regarding your order. Please sign up for the monthly JOG Newsletter COMING SOON!

If paying by check (schools and business' only) we will need to wait until the check clears before processing the order. This usually takes 4-7 days so don't delay in making your payment. Thank you!

 Shipping Information

JOGSportswear orders are shipped via DHL Express. Any orders send to APO, FPO, or P.O. Boxes will be sent via UPS or regular airmail. Our shipping includes anywhere in the World. All shipping is free of charge!

We realize that people have some uncertainties about shipping but we can guarantee to you that we will make the entire process as painless as possible. As soon as we send your package to you, we will send you an email with the DHL tracking number on it. Please make sure you leave us your email on the order form. You can check on your order online at www.dhl.com/th. Normally express shipping takes 1-2 days but please allow for a maximum of 5 days for your apparel to arrive. Distance and customs are usually the two key variables that will dictate the speed with which you will receive your order. Please understand this and we hope that there is no delay for your order. Thank you kindly and we look forward to doing business with you in the near future.

 In Stock availability

If an item you ordered color or material is out of stock we will notify you immediately by email or phone. Please do not hesitate to contact us at info@jamcombsports.com or email the sales representative that has been assisting you.

 Return Warranties

 Sales Tax